Property Guide
Everything you need to know about your home at 13027 Stone Valley Drive.
Home Specifications
- Address
- 13027 Stone Valley Drive, Peyton, CO 80831
- Subdivision
- Stonebridge at Meridian Ranch
- Builder / Plan
- Campbell Homes — Edinburgh floor plan
- Year built
- 2019
- Style
- Ranch (single story) with finished walk-out basement
- Bedrooms
- 4 total — 2 main level · 2 basement
- Bathrooms
- 3 full — master · main level · basement
- Square footage
- 3,724 sq ft — 1,885 main level + 1,748 finished basement
- Lot size
- 8,755 sq ft
- Garage
- 2-bay attached (1 double, 1 single) with 4-foot extension — deep bays, concrete driveway
- Ceilings
- 10 ft main level · 9 ft finished basement
- Fireplace
- Gas fireplace in the Great Room
- Flooring
- Hardwood (main level living areas) · Vinyl (bathrooms and laundry room) · Carpet (basement stairs) · Italian tile (basement)
- View
- Mountain views including Pikes Peak — backs to open space
- Exterior
- Stone and stucco · composite shingle roof
Main Level
- Great Room
- 15'-6" × 20'-1" — open to kitchen, gas fireplace
- Kitchen
- 14'-5" × 10'-7" — double oven, optional island, pantry
- Breakfast Nook
- 10'-9" × 8'-7"
- Dining Room
- 13'-0" × 12'-0"
- Flex Space / Study
- 10'-6" × 10'-4"
- Master Suite
- 14'-0" × 16'-8" — walk-in shower, double vanity, W.I.C.
- Bedroom 2
- 9'-9" × 10'-5"
- Laundry
- Main level — hookups only (tenant provides washer/dryer)
- Front porch
- Covered
Basement
- Rec Room
- Three connected spaces — 17'-8"×16'-2", 12'-0"×21'-10", 14'-4"×21'-2"
- Bedroom 3
- 19'-4" × 12'-0"
- Bedroom 4
- 12'-6" × 13'-3"
- Full Bath
- Basement level
- Mechanical Room
- Furnace, water heater, water softener, Viega ManaBloc manifold
- Walk-out
- Direct exterior access to back yard / patio
Parking & Garage
- Garage: 2-bay attached garage with extended (4-foot deeper) bays. The large bay fits two cars and is equipped with a myQ smart garage door opener by Chamberlain. The single-car bay has a standard wall-button opener and keypad entry.
- Driveway: Concrete. Tenant use only. Do not park inoperable or unregistered vehicles on the property.
- No RVs, boats, or trailers stored in the driveway or on the street long-term.
- In winter, keep the driveway and walkways cleared of snow and ice. Tenant is responsible for de-icing.
myQ Smart Garage
The large (2-car) bay is connected to a myQ smart opener. You will be added as a household member on the property manager's myQ account, giving you full control of the connected bay from your phone.
Getting set up:
- Download the myQ app on iOS or Android (free).
- Create a free myQ account using your own email address.
- Your property manager will send you a household invitation. Accept it in the app and the garage door will appear on your dashboard.
What you can do:
- Open and close the connected bay from anywhere using the app
- Check the door status in real time (open or closed)
- Set closing reminders — the app alerts you if the door has been left open past a set time
- View the activity log with a timestamp for every open and close
- Share temporary guest access (for deliveries, visitors, etc.) without giving out a physical remote or keypad code
Single-Car Bay
The second bay uses a standard wall-button opener inside the garage. A keypad is mounted on the exterior — the access code will be provided at move-in. If you need to change the keypad code, contact your property manager.
Mail & Deliveries
- Mailbox location: [Neighborhood cluster mailbox location — placeholder]
- Mailbox key is included with your key set. Contact the post office to set up mail forwarding before move-in.
- Package deliveries arrive at the front porch / covered entryway.
- To forward or update your address: usps.com
Yard & Outdoor
- Fencing: Back yard is fenced.
- Views: The property backs to open space with mountain views including Pikes Peak — visible from the rear of the home and deck/patio area.
- Patio: Composite deck/patio — [describe location and size if applicable — placeholder].
- Lawn maintenance: Tenant is responsible for mowing, fertilizing, edging, and general lawn upkeep — see the full Lawn Care & Sprinkler Guide below.
- Sprinkler / irrigation: 4-zone B-hyve smart system, fully configured by the landlord. You receive Guest access to monitor and run zones manually. Landlord handles spring startup and fall blowout/winterization. See full guide.
- Trash bins: Store in garage. Roll to curb the evening before pickup (Wednesdays; recycling 1st and 3rd Wednesday). Return totes to garage after pickup.
- Snow removal: Tenant is responsible for keeping walkways and steps cleared of snow and ice.
Lawn Care & Sprinkler System
Sprinkler System Overview
The property is equipped with a four-zone automatic sprinkler system managed through the B-hyve smart irrigation app. The system has been fully configured by your property manager — optimized for Peyton's clay soil, lawn slope, sprinkler head layout, and Meridian Ranch water conservation rules. You do not need to set it up or program it.
B-hyve Guest Access
You will be added as a Guest user, giving you the ability to monitor the system, run zones manually, and make minor adjustments.
Getting set up:
- Download the B-hyve app on iOS or Android (free).
- Create a free B-hyve account using your own email address.
- Your property manager will send you a 6-digit access code. Enter it in the app under My B-hyve → Devices → Add Device → "I have a code."
- The sprinkler controller will appear in your app. All zone profiles and schedules are already configured.
What you can do as a Guest:
- View the watering schedule and see when each zone is set to run
- Run any zone manually — useful for watering a dry spot or rinsing the lawn after fertilizing
- Set a rain delay to pause scheduled watering for 24, 48, or 72 hours
- View the soil moisture balance and see how the system is tracking water levels
- Receive notifications when the system waters, skips due to rain, or encounters an issue
What the property manager controls:
- Zone profiles, soil type, sprinkler type, and core settings
- Adding or removing users from the account
Winterization & Spring Startup
Fall winterization
Winterizing the sprinkler system is critical in Peyton to prevent frozen and cracked pipes. The property manager arranges professional winterization each fall.
- Target date: October — before overnight temperatures consistently drop to 32°F or below.
- Do not run the sprinkler system after it has been winterized.
- After winterization, you may need to hand-water trees and shrubs during warm, dry stretches — Colorado's Front Range averages only 14–15 inches of precipitation per year.
- If the lawn is turning brown or the soil feels very dry, manually water as needed until the grass goes dormant (usually late November).
Spring startup
The property manager also arranges professional spring startup each year.
- Target date: Mid-April to early May — after the last freeze has passed. Peyton's last freeze typically occurs around early to mid-May.
- Do not attempt to turn the system on yourself before this has been done. Sudden pressure surges can damage pipes and fittings.
- After startup, run each zone via the B-hyve app and check for leaks or misdirected heads. Report any issues to the property manager.
How the Smart Watering System Works
B-hyve is not a traditional timer — it is a smart irrigation platform that uses real-time weather data, soil science, and the specific profile of each zone to calculate exactly when and how much to water. You benefit from this automatically with no setup required.
What B-hyve does automatically:
- Monitors local weather forecasts and skips or reduces watering when rain is expected or has recently fallen
- Tracks a virtual soil moisture balance for each zone, estimating how much water is in the ground based on weather, evaporation, and past watering
- Waters only when the soil moisture drops to a level where the grass actually needs it — not on a fixed day-of-week basis
- Adjusts automatically for seasonal changes — watering more in peak summer and pulling back in spring and fall
- Uses a Cycle and Soak approach for lawn zones: instead of one long run (which causes runoff on clay soil), it waters in several short passes so water soaks in deeply between cycles
- Responds to local drought conditions to conserve water while keeping the lawn healthy
What this means for you:
The sprinklers may not run on a perfectly predictable schedule — that is intentional. A few things to be aware of:
- The system runs in the early morning hours (typically 4:00–6:00 AM) to minimize evaporation and prevent disease
- After a good rain, the system may skip one or more sessions — this is normal and saves water
- During peak summer (July–August), you may see the system running 3 days per week. In spring and fall, it may run only once a week. Both are correct.
- Zone 4 (drip emitters) runs much less frequently and for longer sessions — deep, infrequent watering is what trees and shrubs need
- If the lawn looks thirsty between sessions, you can run a zone manually in the B-hyve app without affecting the smart schedule
General watering reference — Lawn zones (1–3):
Each zone runs in short Cycle and Soak passes rather than one continuous block — this is normal and by design for Peyton's clay soil.
How to tell if the lawn is getting enough water:
- Screwdriver test: Push a screwdriver into the soil. If it slides in easily to 6 inches, moisture is fine. If you have to force it, run a manual cycle in the app.
- Footprint test: Walk across the lawn and look back. If your footprints stay visible and the grass doesn't spring back, it's thirsty.
- Summer dormancy: During extreme July/August heat the lawn may take on a dull gray-green color. If it passes after the next watering session, the system is working correctly. If it persists for several days, let your property manager know.
- Runoff: If water is sheeting off the lawn onto the sidewalk or driveway during a session, let your property manager know — a sprinkler head may be damaged or misaligned.
Mowing
Regular mowing keeps the lawn healthy and looking its best.
- Target height: 3 inches. Never cut below 3 inches — taller grass retains moisture, shades its own roots, and suppresses weeds.
- One-third rule: Never remove more than one-third of the blade in a single mowing. If the grass has gotten tall, gradually reduce it over multiple mowings.
- Keep mower blades sharp — dull blades tear the grass, leaving it vulnerable to disease.
- Leave clippings on the lawn when possible — they return nutrients to the soil (especially nitrogen).
- Mow in the early morning or evening. Do not mow when the grass is wet.
Fertilizing
Fertilize the lawn three times per year using an organic fertilizer. We recommend chicken-based organic fertilizers (dehydrated poultry waste) — excellent options available at local garden centers:
- Dr. Earth Lawn Fertilizer 9-0-5 — widely available, OMRI-listed organic
- Richlawn Turf Food — Colorado-made, dehydrated poultry waste, ideal for Western US lawns
- WaterSaver (O'Toole's Garden Centers) — organic dried chicken manure with mycorrhizae and a wetting agent for Colorado clay soils
- Always water the lawn thoroughly after applying fertilizer.
- Do not fertilize during summer heat (July–August) — it can stress the lawn.
- Organic fertilizers release slowly and safely — they won't burn the lawn and are safe for children and pets shortly after application.
- If the lawn looks healthy and you returned clippings all season, the spring application may be light (½ lb nitrogen per 1,000 sq ft).
Mulching
Fresh mulch should be applied to all planting beds (trees, shrubs, and perennials watered by Zone 4) once per year.
- The property manager will let you know how many bags to apply each year when the time comes.
- Spread mulch 2–3 inches deep around plants and trees, keeping it pulled back a few inches from trunks and stems to prevent rot.
- Mulching conserves soil moisture, regulates temperature, and suppresses weeds.
- Do not pile mulch against tree trunks (“mulch volcanoes”) — this traps moisture and causes bark decay.
Edging & Weeding
Edging
- Edge along sidewalks, driveways, and garden bed borders as needed for a clean, defined look.
- A string trimmer or edger can be used. Edge at least once a month during the growing season.
- Sweep clippings from hard surfaces after edging.
Weeding
- Weed planting beds and lawn edges as needed throughout the growing season.
- Pull weeds by hand or use a hand tool to remove the root — do not just cut the top off.
- Spot-treat persistent weeds with an appropriate herbicide if hand-pulling is insufficient. Avoid spray drift onto lawn or desirable plants.
- Common Colorado weeds to watch for: dandelions, bindweed, thistle, crabgrass, and spurge.
Quick Reference Calendar
HVAC — Heating & Cooling
Furnace
The home is heated by a forced air natural gas furnace located in the basement mechanical room. Gas is supplied by Black Hills Energy. Service is handled through Mitchell Heating (Lennox dealer).
- Efficiency: 93 AFUE (furnace) / 13 SEER (central A/C)
- Filter size: 20 × 25 × 1 inch — standard 1-inch filter only. Do not use thicker media or HEPA filters; they restrict airflow and can damage the unit.
- Filter change frequency: Check monthly, replace every 1–3 months. More often if you have pets.
- Service provider: Mitchell Heating & Air — 719-596-6677 (Lennox dealer). Contact us before calling so we can authorize and coordinate service.
- Routine inspections: Mitchell Heating & Air conducts scheduled maintenance on our behalf — fall for the furnace and spring for the A/C. You do not need to arrange these; we coordinate directly with them. You may be contacted to confirm access.
- Last professional tune-up: December 4, 2025
Air Conditioning
Central A/C with ceiling fans throughout. The outdoor condenser is on the exterior of the home. In winter, ensure it is clear of snow and ice. A spring inspection is performed each year by Mitchell Heating & Air before the cooling season begins.
Tips
- Set thermostat to at least 55°F when away in winter — pipe freezing is a real risk at Peyton's elevation.
- Ceiling fans: counterclockwise in summer (cooling), clockwise on low in winter (recirculates warm air).
Water Heater
Located in the basement mechanical room. Natural gas unit, landlord-maintained.
- Brand / Model: Rheem Classic Series — PROG50-38N RH60 H
- Serial number: M231917627 (manufactured June 2019)
- Capacity: 50 gallons
- Input: 36,000 BTU/hr — Energy factor: 0.64
- Max pressure: 150 PSI
- Altitude rated: 4,500–10,000 ft (appropriate for Peyton's elevation)
- Temperature: Do not exceed 120°F — set at or below the factory default.
- No hot water? Check that the pilot light is lit before contacting us. Full relight instructions are printed on the unit label.
- Report any leaks, corrosion, or unusual odors near the unit immediately.
Water Softener
The home has a whole-house water softener in the basement mechanical room. It uses ion exchange to remove hardness minerals — this protects appliances, plumbing fixtures, and improves soap lather. The landlord provides Morton Clean & Protect salt and restocks the supply. When the level is low, add pellets from the on-hand supply and let us know when you are down to the last bag.
- Type: Ion exchange, demand-initiated regeneration (automatic)
- Display: Shows remaining gallon capacity before the next regeneration cycle
- Salt type: Morton Clean & Protect Water Softener Pellets (40-lb bags) — landlord provides and restocks. Contact us when you are down to the last bag.
- Do not use rock salt or block salt — pellets only.
How to Add Salt
- Check the display monthly. If the reading is low or water no longer lathers well, salt is likely needed.
- Open the black resin tank lid (top of the unit).
- Pour pellets in until the tank is approximately two-thirds full. Do not overfill.
- Replace the lid. Regeneration is automatic — no manual reset needed.
Plumbing Manifold (Viega ManaBloc)
The home uses a Viega ManaBloc whole-house PEX distribution manifold, located in the basement mechanical room. Every plumbing fixture in the home has its own dedicated shutoff at the manifold — you never need to cut water to the whole house for a single fixture issue.
Red handles = hot lines. Blue handles = cold lines. To close a valve, turn the handle perpendicular to the pipe. Notify us before shutting off any zone.
Kitchen Appliances
All appliances listed below are included with the home.
-
Refrigerator — [Make/Model — placeholder]
Set freezer to 0°F and refrigerator to 37°F. Pull away from wall slightly for airflow. Report any unusual noises or temperature issues promptly. -
Double Oven (Gas range) — [Make/Model — placeholder]
Gas burners — ensure each clicks to ignite. If one won't light, clean the burner cap and try again. The double oven has two independent oven cavities. Do not use aluminum foil to line the oven bottom. Self-cleaning cycle available — run with windows cracked. -
Dishwasher — [Make/Model — placeholder]
Run with hot water cycle. Clean the filter monthly (twist out from the bottom of the tub). Report any leaks immediately. -
Microwave — [Make/Model — placeholder]
[Over-range / countertop — placeholder]. Clean regularly to prevent grease buildup. -
Garbage Disposal — [Make/Model — placeholder]
Do not put fibrous foods (celery, corn husks), bones, grease, or coffee grounds down the disposal. See the Maintenance page for the reset procedure.
Laundry
The laundry room is on the main level. The home has standard 120V and 240V hookups — tenants bring their own washer and dryer.
- Washer hookup: Standard cold water supply line
- Dryer hookup: 240V electric outlet and exhaust vent to exterior
- Clean the dryer lint trap after every load. A clogged lint trap is a fire hazard.
- Check and clean the dryer exhaust vent periodically.
Smart Home Systems
13027 Stone Valley Drive includes several smart home systems — thermostat, doorbell camera, front door lock, garage openers, lighting, irrigation, and water monitoring. Each is controlled through a dedicated app. Most devices are already configured. At move-in, login credentials or device ownership will be shared for the systems you'll actively manage. Contact jonajinga@gmail.com to coordinate.
Do not factory reset any smart home device — contact me first if you have trouble with setup.
| App | Controls | Download |
|---|---|---|
| Google Home | Nest thermostat · doorbell camera | iOS · Android |
| Yale Access | Front door keypad lock | iOS · Android |
| myQ | Garage doors — 2-car bay (3rd bay is manual) | iOS · Android |
| Govee Home | Smart lighting | iOS · Android |
| B-hyve | Sprinkler & irrigation | iOS · Android |
| EyeOnWater | Water usage & leak monitoring | iOS · Android |
For detailed tips, app download links, and setup help for each device, see the Smart Home page.
Community
This home is part of Stonebridge at Meridian Ranch. Community rules apply for the duration of your tenancy — return trash totes to the garage after pickup, no inoperable or unregistered vehicles, and no RV/boat/trailer storage without approval. Forward any community notices to the landlord.
For full details on amenities (rec center, pool, fieldhouse, Lodge at Stonebridge, parks, trails), community fees, schools, and nearby services, see the Neighborhood & Amenities page.
Utilities
You need to set up 5 accounts before move-in — electric (MVEA), gas (Black Hills Energy), internet (Quantum Fiber recommended), Stonebridge (trash/recycling + amenities), and Meridian Ranch (water/sewer + rec center). See the Lease & Tenancy page for provider contacts and setup instructions.
For utility cost estimates and a month-by-month breakdown based on actual billing history, see Utility Cost Estimates.
Maintenance Requests
Email is the fastest way to reach us. Send to jonajinga@gmail.com using this format:
Subject: Maintenance Request — 13027 Stone Valley Dr — [Brief description]
Body:
- What is the issue? (describe clearly)
- Where in the home? (room, specific fixture)
- When did it start? Is it getting worse?
- Attach a photo if possible
- Is this urgent, or can it wait for a scheduled visit?
We will acknowledge your request within 1–2 business days and let you know next steps. For emergencies, call Jon at 928-315-9094.
What We Handle
These items are covered by the landlord — you do not need to purchase or arrange them.
Supplies We Provide
- HVAC air filters (20 × 25 × 1 in.) — the Nest thermostat will remind you when it's time to replace
- Refrigerator water filters — the fridge will alert you when a replacement is needed
- Water softener salt — Morton Clean & Protect pellets
- Smoke and CO detector batteries
Sprinkler System
- Spring startup and system check
- Fall blowout / winterization
- Irrigation system repairs
Annual Scheduled Maintenance
- HVAC — furnace (fall) and A/C (spring) via Mitchell Heating
- Water heater — annual inspection and service
- Water softener — annual service
- Under-sink water filtration — annual filter replacement and service
Responsibility — Owner vs. Tenant
This table reflects general Colorado residential lease norms. Your specific lease governs any conflicts.
Landlord provides filters; tenant installs when Nest reminds
Landlord provides batteries; tenant installs when prompted
Landlord provides; tenant adds to tank when low
Seasonal Checklist
Colorado's high-elevation, semi-arid climate means temperature swings are significant. Stay ahead of seasonal needs.
Fall (September – November)
- Replace HVAC filter (20 × 25 × 1 inch) and test heating system before first cold snap — filters are provided by the landlord; Mitchell Heating handles the annual furnace tune-up
- Check water softener salt level; add pellets from the on-hand supply if low, and notify us if restocking is needed
- Drain and shut off exterior hose bibs — use the Viega ManaBloc manifold to shut off "Hose bib / rear" zones
- Disconnect and store garden hoses
- Test smoke and CO detectors — contact us if any unit shows a low-battery warning and we will provide replacement batteries
- Clear leaves from gutters and downspouts
- Inspect weatherstripping on doors and windows — replace if drafty
- Stock an ice scraper, snow brush, and de-icing salt
- Shut off all sprinkler zones in the B-hyve app before cold weather — the landlord coordinates the seasonal blowout
Winter (December – February)
- Keep thermostat at 55°F minimum at all times — even when away — to prevent frozen pipes
- Keep cabinet doors under sinks open during extreme cold to allow warm air to circulate
- Let faucets drip slightly during sustained temperatures below 10°F
- Clear snow from walkways and steps promptly after snowfall
- Check that dryer vent exhaust is not blocked by ice or snow
- Replace HVAC filter mid-winter if running heat heavily
- Report any signs of ice dams on the roof immediately
Spring (March – May)
- Replace HVAC filter and switch system to cooling mode when temps allow
- Check exterior hose bibs — turn water back on slowly, inspect for frost damage
- Test A/C before hot weather arrives
- Clean dryer exhaust vent
- Inspect window and door screens — repair or replace if torn
- Walk exterior: look for any winter damage to siding, caulking, or downspouts
- Sprinkler startup is handled by the landlord — confirm with us that the system is active before running zones manually
- Test smoke and CO detectors — contact us if any unit shows a fault or low-battery warning
Summer (June – August)
- Replace HVAC filter and ensure A/C is running efficiently
- Keep outdoor A/C unit clear of debris and vegetation
- Be aware of wildfire conditions — Peyton and surrounding El Paso County can have elevated fire risk in dry summers
- Keep gutters clear after monsoon-season storms
- Check exterior caulking around windows and doors for cracking
- Clean refrigerator coils if accessible (annually)
Common Quick Fixes
Garbage disposal isn't working
Most disposal issues are a simple overload reset:
- Turn the disposal off at the wall switch.
- Locate the red or black reset button on the bottom of the unit (under the sink).
- Press firmly until you feel it click.
- Turn the water on, then turn the disposal back on.
If it hums but doesn't spin, the impeller may be jammed. Turn the unit off, insert an Allen wrench into the hex port on the bottom of the unit, and work it back and forth to free the jam. Never put your hand inside the disposal.
GFCI outlet not working (bathroom, kitchen, garage)
GFCI (Ground Fault Circuit Interrupter) outlets have TEST and RESET buttons on their face. They protect against electric shock and trip automatically.
- Locate the tripped GFCI outlet — often one GFCI outlet controls several nearby outlets.
- Press the RESET button firmly until it clicks.
- Test the outlet with a lamp or phone charger.
If it trips again immediately, unplug all devices on the circuit and try again. If it continues to trip, contact maintenance — do not force it.
Circuit breaker tripped
The electrical panel is located in the garage (wall-mounted panel on the interior garage wall).
- Identify the tripped breaker — it will be in the middle (neither fully ON nor OFF) position.
- Turn the breaker fully to OFF, then firmly to ON.
- If it trips again, reduce the load on that circuit (fewer devices) and try once more.
If a breaker trips repeatedly, contact maintenance. Do not tape or block a breaker in the ON position.
Furnace not producing heat
This home has a Lennox natural gas furnace serviced by Mitchell Heating (719-596-6677). Contact us before calling them.
- Check the Nest thermostat — ensure it is set to HEAT and the set temperature is above current room temp.
- Check the furnace power switch on the wall near the unit in the basement mechanical room.
- Check the circuit breaker for the furnace.
- Check the HVAC filter (20 × 25 × 1 inch) — a clogged filter can trigger a furnace safety shutoff.
- Check that the gas supply valve near the furnace is open (handle parallel to the pipe = open).
If none of these resolve the issue, contact us immediately — in winter, no heat is an emergency.
Running toilet
A running toilet wastes significant water and should be addressed quickly.
- Remove the tank lid and check if the flapper (rubber seal at bottom of tank) is seated properly.
- Lift and reseat the flapper — if the toilet stops running, the flapper is the issue and needs replacing.
- Check the float — if the water level is above the overflow tube, adjust the float arm down.
If you're not comfortable with this, submit a maintenance request. A flapper is a minor repair but should not be left running.
Low water pressure
- Check if the issue is isolated to one faucet — if so, unscrew the aerator (screen at tip of faucet) and clean or replace it.
- Go to the Viega ManaBloc manifold in the basement mechanical room. Verify the valve for that fixture is fully open (handle parallel to the pipe = open).
- If pressure is low throughout the house, check that the main shutoff is fully open.
- Check with neighbors — if it's a neighborhood-wide issue, contact Meridian Service Metro District.
Persistent low pressure across all fixtures may indicate a pressure regulator issue — contact us.
Water softener — hard water or no lather
This home has a whole-house ion exchange water softener. If water feels hard (poor soap lather, scale on fixtures), the salt supply is likely low.
- Go to the basement mechanical room. The water softener is the black resin tank with a digital controller head.
- Check the display — if remaining capacity is very low, add salt.
- Open the lid and add Morton Clean & Protect Water Softener Pellets (40-lb bag from Walmart or Home Depot). Fill to approximately two-thirds.
- Do not use rock salt or block salt. Replace the lid.
Regeneration is automatic. If salt is full but water is still hard, contact us — the unit may need servicing.
No hot water
This home has a Rheem Classic Series 50-gallon natural gas water heater (Model PROG50-38N) in the basement mechanical room.
- Check that the gas supply valve near the water heater is open (handle parallel to pipe).
- Check the pilot light — relight instructions are printed on the unit label. Follow them carefully.
- Check the circuit breaker if there's an electronic ignition.
Do not adjust the temperature above 120°F. If the pilot won't stay lit or water is discolored, contact us immediately.
Shutting off water to a single fixture
The home uses a Viega ManaBloc PEX manifold in the basement mechanical room — every fixture has its own dedicated shutoff valve.
- Go to the manifold (basement mechanical room). Red side = hot lines, blue side = cold lines.
- Find the labeled valve for the affected fixture (e.g., "Master Bath LAV," "Kitchen sink," "Hose bib").
- Turn the handle perpendicular to the pipe to close it.
- Notify us that a zone has been shut off.
See the Plumbing Manifold section above for the full zone map.