Emergency Contacts

In a life-threatening emergency, call 911 immediately.

911

For fire, medical emergency, or any immediate threat to life or property — call 911 first, always.

Emergency Contacts

For the full provider directory and all phone numbers, see the Resources page. For non-urgent issues, email jonajinga@gmail.com.

Utility Shutoffs

Know these locations before you need them.

Water

Main shutoff location: Basement utility room

To shut off:

  1. Locate the main shutoff valve.
  2. Turn clockwise (righty-tighty) until it stops — or use a meter key if it's a street-side ball valve.
  3. Open a faucet to relieve remaining pressure in the lines.

For burst pipes, shut off immediately and call us. Water provider: Meridian Service Metro District

Electric

Electrical panel location: Garage (wall-mounted panel)

To shut off power:

  1. Open the panel cover.
  2. For a single circuit: flip the breaker to OFF.
  3. For whole-house shutoff: flip the large main breaker at the top of the panel to OFF.

Do not touch the panel if there is visible water damage nearby. Call 911. Electric provider: Mountain View Electric Association (MVEA) — 719-495-2283

Gas

Gas meter location: Outside on the west side of the home, adjacent to the garage

If you smell gas:

  1. Do not flip any light switches or use any electrical devices.
  2. Leave the home immediately — leave the door open as you exit.
  3. Call Black Hills Energy: 1-888-890-5554 from outside.
  4. Call 911 if anyone is unwell or if the odor is strong.

Do not re-enter until cleared by the gas company.

What To Do If…

There's a fire
  1. Get everyone out immediately. Do not stop to gather belongings.
  2. Close doors behind you as you leave — this slows fire spread.
  3. Call 911 from outside the building.
  4. Meet at your designated outdoor meeting point and account for all occupants.
  5. Do not re-enter until cleared by the fire department.
  6. Contact us as soon as you are safe.

Meridian Ranch is served by the Falcon Fire Protection District. Familiarize yourself with the nearest fire station on Angeles Road.

You smell gas
  1. Do not turn any electrical switches on or off.
  2. Do not use your phone inside — go outside first.
  3. Leave the building immediately, leaving the door open.
  4. Once outside, call Black Hills Energy at 1-888-890-5554.
  5. Call 911 if anyone feels unwell or the odor is very strong.
  6. Do not return until a gas company technician has inspected and cleared the home.
A pipe bursts or there's a major water leak
  1. Shut off the main water supply immediately (see shutoff grid above).
  2. If water is near electrical outlets or the panel, do not enter that area — call 911.
  3. Call Jon at 928-315-9094.
  4. Move valuables away from standing water if it is safe to do so.
  5. Document the damage with photos before any cleanup begins.
Power goes out
  1. Check if neighbors have power — if it's a neighborhood-wide outage, contact Mountain View Electric: 719-495-2283 or report an outage at mvea.coop.
  2. Check your electrical panel for tripped breakers.
  3. During extended winter outages: keep interior doors closed to retain heat, and know that pipes can begin freezing if temps stay below 20°F for extended periods.
  4. Report outages to MVEA directly — do not assume they already know about yours.
You're locked out
  1. Email or call Jon at 928-315-9094.
  2. A licensed locksmith can also assist — charges may apply if the lockout is not due to a malfunctioning lock.

Keep a spare key with a trusted person. Do not hide keys under mats or in obvious locations.

Severe weather — blizzard or tornado

Blizzard (common in the Meridian Ranch area in winter/spring):

  • Stay indoors. The high plains east of Colorado Springs can see whiteout conditions quickly.
  • Keep an emergency kit: flashlight, extra blankets, 3-day food/water supply, medications.
  • Keep the thermostat up and monitor pipes if it stays very cold.
  • If you lose heat and temperatures are dangerous, call us.

Tornado (possible in late spring/summer):

  • El Paso County is in tornado territory. Monitor weather alerts via NOAA Weather Radio or a local weather app.
  • When a warning is issued, go to the lowest level of the home — interior room, away from windows.
  • If no basement: a bathroom or closet on the ground floor, center of the home.
  • Do not shelter under highway overpasses.